Terms & Conditions

Effective Date: 05-06-2018

Owned and operated by: A. SABARIRAJAN and Team

AN OVERVIEW

The name of this website is Kodaibazaar.com. Throughout the site, the terms “we”, “us” and “our” refer to (kodaibazaar.com) this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. WELCOME TO KODAIBAZAAR

We’re happy to have you here. By using our website and placing an order, you agree to follow the terms listed below. These terms ensure transparency, fair use, and a safe shopping experience for both you and us.

Please also review our Privacy Policy and Refund & Shipping Policies, which are part of these Terms.

Eligibility

By agreeing to these Terms of Service, you agree that you are of the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

2. ACCOUNT & REGISTRATION

You may browse the website without registration, but placing an order requires an account.

Please provide accurate and up-to-date information.

You are responsible for maintaining your login credentials and ensuring your account is used securely.

By registering, you agree to receive updates and communications from kodaibazaar.com (you can opt out anytime via email).

3. PRODUCT & SERVICE INFORMATION

We make every effort to present products accurately — including images, details, and pricing.

Minor variations may occur due to photography or natural differences in farm produce.

Prices, availability, and delivery charges may change without prior notice.

Prices are listed in Indian Rupees (Rs.) and are inclusive/exclusive of GST as specified.

All orders are subject to acceptance and availability.

4. PAYMENT & ORDERS

Payments are processed securely through authorized payment partners.

Once an order is confirmed, you’ll receive an email/SMS confirmation.

We reserve the right to refuse or cancel any order if payment issues, stock unavailability, or suspicious activity are detected.

If cancelled after payment, refunds will be processed as per our Refund Policy.

5. RESPONSIBLE USE

When using our website, you agree:

Not to engage in illegal, fraudulent, or harmful activity.

Not to misuse our content, imagery, or intellectual property.

Not to upload or distribute viruses, spam, or offensive content.

To treat our website, farmers, and community members with respect.

We reserve the right to suspend access for users who violate these terms.

6. RETURN AND REFUND POLICY

Due to the nature of food and agricultural products, perishable items such as garlic, vegetables, chocolates, etc are generally non-returnable.

Returns may be accepted only in case of:

Damaged products
Incorrect products delivered
Quality issues reported within 24 hours of delivery

Customers must provide clear photos and order details for verification.

Approved refunds will be processed within 7–10 business days to the original payment method.

7. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, and trademarks, belongs to kodaibazaar.com

No part of the website may be copied, reproduced, or distributed without written permission.

8. THIRD-PARTY LINKS

Our website may link to third-party websites like payment gateways or courier partners.

These are provided for your convenience, but we do not control their content or policies.

We encourage you to review their terms before engaging with them.

9. PRODUCT AVAILABILITY & DELIVERY

Certain products are available only in select regions based on freshness and logistics.

Orders are fulfilled within India only.

Delivery timelines and charges are governed by our Shipping Policy.

10. LIMITATION OF LIABILITY

We always strive for safe, timely service, but we cannot be held responsible for:

Delays or failures caused by courier partners, natural calamities, or unforeseen circumstances.
Minor product variations due to natural differences or screen display.
Damages caused by misuse, mishandling, or incorrect storage after delivery.
Our liability is limited to the value of the product purchased.

11. INDEMNIFICATION

You agree to indemnify and hold harmless our website, its employees, and partners from any claims arising from your misuse of the website or violation of these terms.

12. TERMINATION

We may suspend or terminate your access if you breach these terms or misuse our services.

You may stop using the site at any time by closing your account.

13. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

14. UPDATES TO TERMS

We may update these Terms periodically to reflect new laws or business practices.

The latest version will always be available on this page.

For any queries, contact,

Kodaibazaar

Email: support@kodaibazaar.com

Phone: 9443390261

Address: Mannavanur, Kodaikanal, Tamil Nadu, India

Payment Methods